Effective Date: 13 August 2025
At Dr. Dixit's Piles & Fistula Care Centre (“we”, “us”, or “our”), we respect your privacy. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
- Personal Information: Name, email, phone, and other contact details provided via forms, calls, or visits.
- Health Information: Details you share about symptoms, history, diagnostics, or treatment preferences.
- Usage/Technical Data: IP address, device/browser details, pages viewed, and interactions (via cookies/analytics).
2. How We Use Your Information
- To provide medical consultations, treatment, and patient support.
- To schedule appointments and send reminders/updates.
- To improve our website, services, and patient experience.
- To comply with legal, regulatory, and safety requirements.
3. Sharing of Information
We do not sell or rent your data. We may share information:
- With authorised clinical staff involved in your care.
- With trusted vendors (e.g., hosting, email/SMS, payment) bound by confidentiality agreements.
- When required by law, court order, or to protect safety.
4. Cookies & Analytics
We use cookies to remember preferences and understand site usage. You can manage cookies in your browser settings. Blocking some cookies may impact site functionality.
5. Data Security
We use reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is 100% secure.
6. Data Retention
We retain personal and medical records for as long as necessary to provide services and meet legal/medical record-keeping obligations.
7. Your Rights
- Access and obtain a copy of your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion (where legally permissible).
- Withdraw consent for marketing at any time.
8. Children’s Privacy
Our services are for adults. For minors, consent must be provided by a parent/guardian where required by law.
9. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this policy from time to time. Updates will be posted here with a new effective date.
11. Contact Us
Dr. Dixit's Piles & Fistula Care Centre
92, East Guru Angad Nagar, Street No. 5, near Sai Baba Mandir, Swasthya Vihar, New Delhi – 110092
Email: [email protected]
Phone: +91 92121 52768 / +91 98107 77833
Additional Information (Optional)
Lawful Basis: consent, contract performance, legitimate interests, and legal obligations, as applicable.
International Transfers: If data is processed outside India, we ensure appropriate safeguards by our service providers.